Being a Disney travel agent is all about making the magic come alive for your clients. Walt Disney World is a huge place and it's your job to know both the client and the destination so well that you can make their trip special.
Here's the checklist I send my friends when they are also interested in becoming travel agents.
- Stay informed. Read a lot of Disney news sites. Social media is often just as important as news sites these days.
- Get to know the themes and ambiance at each resort as best as you can. You can find walkthrough videos on YouTube and lots of pictures on Facebook.
- Know your client. Find out if they are going for a special occasion, like a birthday or anniversary, since Disney will give me them special treatment. Learn the name and ages of each person in the traveling party.
- Get to know the restaurants available at the parks and the resorts. Dining is a huge part of any trip and you need to make good recommendations based on steps 1, 2 and 3.
- Disney's sites are complicated and require a lot of work these days. You will need to learn various systems. Learn what you can about the public sites.
- Go to Orlando as much as you can yourself! On-the-ground experience is the best way to learn and provide a great experience for your clients.
That's it for now. I hope this is helpful. I'll post more soon! Special thanks to my sister Lisa for encouraging me to set this blog up.
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